Customer Success Specialist
Customer & Operations
Help restaurant owners get started and succeed with Orderitto.
Responsibilities
- Onboard new restaurant clients and provide training
- Build strong relationships with customers
- Identify opportunities for account growth and expansion
- Gather customer feedback and communicate with product team
- Ensure high customer satisfaction and retention
Requirements
- 2+ years of customer success or account management experience
- Excellent communication and interpersonal skills
- Problem-solving mindset and proactive approach
- Experience with SaaS products preferred
- Ability to manage multiple accounts simultaneously
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