Menufy pricing: $1.75/order fee, reviews, calculator, and flat-fee alternative

You care about total cost

Read the examples if your online orders are already meaningful. Menufy can look inexpensive at signup, but the $1.75 fee becomes the deciding line when order volume grows.

You want a managed marketing bundle

Menufy is worth considering if website management, Google listing support, email and text campaigns, coupons, and hands-off setup matter more than owning a branded native app.

You want flat direct-ordering economics

Orderitto is the better comparison if your main goal is branded web and app ordering with no per-order platform fee, while keeping your existing Square or Clover workflow.

You need checkout clarity

If customers pay the $1.75 fee, the restaurant invoice stays cleaner but checkout gets more expensive. If the restaurant absorbs it, the monthly platform cost rises quickly.

An ordering site plus marketing, run for you

Menufy builds the restaurant a custom ordering website, manages the domain and Google Business listing, and runs automated email and text marketing, loyalty rewards, and coupons. A dedicated success manager reviews results monthly. It is a managed growth bundle, not just an ordering widget.

Owned by HungerRush since 2021

HungerRush, a Houston-based restaurant POS company, announced its acquisition of Kansas City-based Menufy on October 26, 2021. The product now runs as Menufy by HungerRush and plugs into HungerRush 360, Clover, Square, and Shift4 POS systems.

A marketplace is part of the deal

Diners can order from your Menufy site or through the shared Menufy Marketplace at order.menufy.com, which lists thousands of restaurants. The marketplace can add discovery, but it also places your menu on a surface you do not fully control, next to other restaurants.

The famous free model changed

Menufy built its name on a free-to-restaurant model where diners paid a small per-order fee. Its official pricing page now lists $149-$179 monthly subscriptions, and owners on Reddit report the subscription applies to new customers. The per-order convenience fee did not go away - it is now $1.75.

Month-to-month - $179/mo

The flexible plan. Full platform, cancel anytime with no penalty. Menufy says every plan includes the complete feature set with no tiers and no add-ons, so you are paying $30/month extra purely for the flexibility.

Annual agreement - $149/mo

The 12-month plan saves $360 a year and includes free equipment. Menufy also offers an unpublished annual paid-in-full option with a deeper discount that its sales team quotes on request.

Convenience fee - $1.75 per order

Menufy's signup form shows a $1.75 convenience fee on every order and asks who pays it: the restaurant, customers, or customers only below an order-size threshold. Customer-paid keeps it off your invoice but raises the checkout price your guests see on every single order.

Hardware and delivery

Receiving orders by phone, fax, email, or text is free. A tablet takes a $149 deposit and a tablet plus wireless receipt printer takes $248. Delivery runs through DoorDash Drive and Uber Direct, and Menufy's own materials list a 12.5% delivery rate versus 20-30% marketplace rates.

Orders

500

Illustrative monthly direct-order count

Convenience fees

$875

500 x $1.75, paid by you or your customers

Total if restaurant absorbs

$1,054

$179 month-to-month plan + $875 in fees

Diner app ratings are weak

Menufy's diner-facing app rates 2.2 out of 5 across 114 ratings on the Apple App Store and 3.2 out of 5 across 188 ratings on Google Play. App Store reviewers cite basic UX gaps, like having no way to follow up on an order once it is placed.

What owners consistently like

The cost model is predictable and far cheaper than marketplace commissions. The website, Google listing, and marketing run hands-off, support is multilingual, and a success manager reviews results monthly. For owners who want zero tech involvement, that bundle is the draw.

What complaints center on

The recurring themes are the ordering experience on Menufy's shared apps and the per-order convenience fee appearing at checkout when passed to customers. Owners on r/restaurantowners also flag the shift from the old free-to-restaurant model to monthly subscriptions for new customers.

How to read those ratings

The app-store scores measure Menufy's shared marketplace apps, not necessarily the ordering flow on your own Menufy-built site. They still matter, because some of your guests will order through those apps. Place a real test order on a live Menufy restaurant before you commit.

Choose Menufy when

You want the cheapest managed bundle, you are comfortable with a $1.75 fee on every order, and you do not need your own branded mobile app. The annual plan at $149/month with free equipment is a low-commitment way to get off marketplace commissions.

Choose Orderitto when

You want your own branded web, iOS, and Android ordering with zero per-order fees of any kind. At $149-$249/month flat, no commission and no convenience fee, the per-order cost stays at zero no matter how much direct volume you build.

Watch the per-order fee at scale

Menufy's $1.75 fee is flat, which beats percentage fees at high tickets. But at volume it compounds: 1,000 orders is $1,750 a month that someone - you or your guests - is paying. Flat subscriptions with no per-order fee remove that line entirely.

Think about the marketplace tradeoff

Menufy lists your restaurant on its shared marketplace, which can add discovery but dilutes your brand and customer relationship. If owning the guest experience end to end is the goal, a direct-only branded platform is the cleaner fit.