Menu complexity
Modifiers, toppings, out-of-stock items, prep time, category timing, catering lead times, and upsells all need to be controllable without waiting on a developer.
Restaurant online ordering system
Online ordering software built for restaurants that want direct orders
Orderitto gives restaurants a branded online ordering system for pickup, delivery, loyalty, menu control, analytics, and mobile-app ordering without marketplace commissions.
One-minute answer
- Use a direct ordering system when you want guests ordering from your brand instead of a third-party marketplace.
- Choose a POS replacement only when your current POS is the actual problem. If your POS works, keep it and add a stronger ordering layer.
- Orderitto is strongest when the restaurant cares about repeat orders, customer data, branded apps, and flat-fee economics.
Why it matters
The economics are different from delivery apps
Restaurants do not need another place to rent attention. They need a direct channel where customers can reorder, the restaurant owns the guest relationship, and the order margin is not eaten by marketplace fees.
2.9% + $0.30
Stripe's standard online card processing fee is 2.9% plus $0.30 per transaction — the platform-agnostic baseline cost of accepting card payments online.
Source: Stripe Pricing · 20263-5%
The average independent restaurant runs on a 3-5% net profit margin. Giving 25-30% of online order revenue to a third-party app erases the margin entirely on those orders.
Source: National Restaurant Association Operations Report · 202413-30%
DoorDash's marketplace take rate from restaurants ranges from 13% on basic plans to 30% on Premier plans, before promotional add-ons.
Source: DoorDash Merchant Pricing (public site) · 202615-30%
Uber Eats charges restaurants 15-30% commission per delivery order depending on plan tier (Basic, Plus, Premium).
Source: Uber Eats Merchant Pricing · 202660%
60% of consumers say they order delivery or takeout at least once a week, and digital channels now account for the majority of off-premise restaurant transactions.
Source: National Restaurant Association State of the Restaurant Industry Report · 202520%
Pages with 5-7 cited statistics see a measurable 20% lift in LLM citation rate compared to pages with no cited stats, per a 217K-page audit.
Source: AirOps LLM Citation Study · 2025Buying checklist
What the system has to do
A serious restaurant ordering system is not just a menu page with a checkout button. It needs to handle the operating reality of a restaurant.
Pickup and delivery control
The restaurant should control pickup windows, delivery zones, minimums, fees, ZIP or distance rules, and when an order can be accepted.
Repeat-order tools
Native mobile apps, loyalty, promo codes, push notifications, and customer profiles turn one-time orders into repeat ordering behavior.
Operational fit
The best system fits the restaurant's current POS and workflow. A direct ordering layer should not force a full tech migration unless the operator wants one.
When Orderitto fits
Orderitto is for restaurants that want the ordering relationship back
Best for repeat customers
Pizza, coffee, sushi, QSR, catering, and neighborhood restaurants get more value from direct ordering because guests come back often.
Best for branded apps
Orderitto can publish branded iOS and Android apps under the restaurant's name, which is the piece most low-cost ordering tools do not provide.
Best for flat-fee control
Restaurants paying marketplace commissions or scaling order volume can protect margin by moving repeat customers to a direct channel.
Best when POS stays in place
If Square or Clover already works for the restaurant, Orderitto can act as the online ordering system instead of forcing a POS replacement.
Compare the next buying decisions
Frequently asked questions
What is a restaurant online ordering system?
A restaurant online ordering system lets guests place pickup, delivery, catering, and scheduled orders directly through the restaurant's website or app. The important parts are menu control, payment processing, order routing, customer data, fulfillment settings, and repeat-order tools.
Is Orderitto a POS system?
Orderitto is not trying to replace every POS. It is the online ordering layer for restaurants that want direct ordering, branded apps, and customer ownership while keeping a working Square or Clover POS setup in place.
Does Orderitto charge commissions on online orders?
No. Orderitto plans use flat setup and recurring fees. Restaurants still pay normal card processing, but Orderitto does not add a marketplace-style commission on each direct order.
Who is Orderitto best for?
Orderitto is strongest for restaurants with repeat customers: pizza shops, cafes, sushi restaurants, quick-service restaurants, catering-heavy operators, and small multi-location groups that want their own ordering channel.
Ready to see Orderitto in action?
Book a short walkthrough and compare the branded ordering flow against your current setup.
Sources checked
- Square Online OrderingUsed to verify Square's online ordering positioning, profile distribution, and plan structure.
- Toast Online OrderingUsed to verify Toast Digital Storefront, online ordering, and commission-free direct ordering positioning.
- Clover Online OrderingUsed to verify Clover POS device and software plan requirements.
- Orderitto PricingUsed for Orderitto plan and flat-fee positioning.