How much does ezCater charge restaurants?
ezCater charges a 15% commission on Marketplace orders and a 7% commission on orders placed through its Online Ordering on your own website. Commission is charged on the meal subtotal plus the delivery fee you set. Every order also pays a 2.99% Payment Transaction Fee on the subtotal, delivery fee, and tax. There is no signup or monthly fee. On a $500 order with a $30 delivery fee and $35 tax, that is $96.39 on the Marketplace and $53.99 through Online Ordering. Rates were read from ezCater's partner help center on October 15, 2026.
What percentage does ezCater take from restaurants?
The headline rate is 15% on Marketplace orders, but the real share is higher because commission includes the delivery fee and the 2.99% payment fee includes tax. On a $500 Marketplace order with a $30 delivery fee and $35 tax, ezCater keeps $96.39, or 19.3% of the food. Optional Preferred Partner fees (2% to 20%) and Rewards (2% to 5%) are added on top when you opt in.
Does ezCater charge restaurants a monthly fee or a signup fee?
No. ezCater's partner help center says there are no signup fees or recurring monthly fees, and Online Ordering has no fee to enable it. You pay only on orders you accept: commission, the payment fee, and any optional marketing or Dispatch charges.
How does ezCater make money?
Mostly from restaurants. ezCater keeps a commission on each accepted order (15% Marketplace, 7% Online Ordering), a 2.99% Payment Transaction Fee for processing the customer's payment, optional marketing spend (Preferred Partner Program, Rewards, Sponsored Listings, Marketplace Promos), and Dispatch delivery fees when its drivers deliver. ezCater says it does not add service fees or menu markups to the customer's bill.
Does ezCater cost more for the customer?
ezCater says customers pay only food and beverage costs plus taxes and a delivery fee on ezCater, with no menu markups, service fees, or platform fees. Online Ordering also carries an equal-price rule: prices and fees there must match your lowest online pricing for comparable catering. The commission is the restaurant's cost, which is why many owners price catering menus with it in mind.
How much should you tip on an ezCater order?
ezCater's customer help center says tips are optional and gives a guideline of 10% for orders of $100 or more and 15% to 20% for smaller orders. Tips go to the restaurant in full. When ezCater's Dispatch drivers deliver, the tip goes to the delivery provider instead.
Is ezCater reputable for restaurants?
ezCater is a large, established platform. It says it works with over 140,000 restaurants, generated over $2.5 billion in Gross Bookings over the trailing twelve months, and Uber agreed on October 6, 2026 to buy it for $2.3 billion in cash. For a restaurant the practical checks are the fees in this guide and the payout schedule: weekly ACH deposits, processed every Tuesday for the previous Monday-to-Sunday week.
Who are ezCater's main competitors for restaurant catering orders?
For a restaurant, the alternatives are other ways to take large orders: ezCater's own Online Ordering at 7%, ChowNow's catering ordering at 5% per catering order, delivery marketplaces such as Uber Eats and DoorDash, and your own ordering site with no per-order commission. Uber, which is buying ezCater, says the deal brings catering to Uber Eats.
How much does catering for 25 people cost on ezCater?
ezCater's May 2025 data put the average ezCater order at $420 for an average headcount of 25, or about $16.80 a person. In October 2026 ezCater said its average order values are over $400. Your own menu prices set the real number; ezCater's fees come out of what the restaurant receives.
When does ezCater pay restaurants?
Weekly by ACH direct deposit. The billing cycle runs Monday to Sunday, payments are processed every Tuesday for the previous week's orders, and deposits typically arrive within 1 to 2 business days. Each payment's breakdown is in the Financials tab of the Partner Portal.
Does ezCater take a cut of tips?
No. ezCater passes voluntary tips to the restaurant in full and charges neither commission nor the payment fee on them. The exception is Dispatch: when ezCater's drivers deliver, tips go to the delivery provider.
Will ezCater's fees change after Uber buys it?
The October 6, 2026 announcement says Uber agreed to acquire ezCater for $2.3 billion and expects to close in the coming months, subject to regulatory approvals. It does not mention changes to restaurant fees. The rates in this guide are the ones ezCater's help center lists today, so re-check them after the deal closes.
What is ezCater's cancellation fee?
ezCater's customer help center lists a standard 25% fee for orders canceled within 24 hours of delivery or pickup, and says individual restaurants may set their own fees or cutoff times. Orders a restaurant has not accepted yet can be canceled without a fee.
How much does DoorDash take from restaurants per order?
DoorDash lists 15% delivery commission on Basic, 25% on Plus, and 30% on Premier, with pickup at 6%, per its merchant pricing page as checked on September 5, 2026. That is everyday delivery; ezCater is built for large, scheduled catering orders at 15% plus 2.99%. The full DoorDash breakdown is in Orderitto's DoorDash fee guide.
