How much does Grubhub take from a restaurant?
Grubhub's pricing page, read October 17, 2026, lists three plans: Basic at a 5% marketing commission, Plus at 15% and All-access at 20%. When Grubhub's drivers deliver, a delivery fee starting at 10% is added. Payment processing is extra: Grubhub's own profit calculator uses $0.30 plus 3.05% per order. On a $35 delivery order on Plus, that is $10.12 in total fees.
Does Grubhub charge restaurants a monthly fee?
No. Grubhub lists no setup fee, no platform or maintenance fee and no cancellation fee for its Marketplace plans. The tablet is described as complimentary and must be returned in reasonably good condition when the agreement ends. You pay per order: the marketing commission, the delivery fee if Grubhub delivers, and order processing.
Does Grubhub charge restaurants for pickup orders?
Grubhub says pickup is available on every plan, but none of its current pages publishes a separate pickup commission. Ask for the pickup rate in writing before you sign, and check it on your first statement. Your rates are set in your own Marketplace Agreement, and Grubhub describes its marketing percentage as negotiable.
Is Grubhub cheaper than DoorDash or Uber Eats for a restaurant?
On the plan percentages, Grubhub looks cheapest: 5% on Basic. But Grubhub's processing fee is charged on top, while DoorDash and Uber Eats include card processing in their commission. On a $35 delivery order with each app's drivers, Grubhub Basic costs $6.62, DoorDash Basic $5.25 and Uber Eats Lite $7.00. DoorDash figures were read September 5, 2026 and Uber Eats figures October 3, 2026. If you deliver with your own staff, Grubhub Basic drops to $3.12 on the same order.
Did Grubhub's $0 fees on $50 orders change what restaurants pay?
No change to restaurant rates was found. Grubhub's own restaurant blog, posted February 9, 2026, says Grubhub is eating the diner delivery and service fees on restaurant orders over $50 and absorbing that cost. Restaurant Business reported the change on February 2, 2026. Neither Grubhub's restaurant pricing pages nor Restaurant Business or Nation's Restaurant News coverage report a change to restaurant commissions.
Who owns the customer data on Grubhub orders?
Grubhub does, on Marketplace orders. Grubhub's Merchant Terms, effective December 17, 2024, say all Customer Data is the sole and exclusive property of Grubhub and may not be used for targeted marketing. Grubhub Direct, its free website product for Marketplace restaurants, does include access to your customer data. Your own ordering site keeps the customer list yours.
What is Grubhub Direct and is it really free?
Grubhub Direct is Grubhub's commission-free ordering website. Grubhub says eligible Marketplace restaurants can join with hosting, commission and delivery fees waived, paying only order processing per order. It is a real option. The trade-off is that it sits inside your Grubhub account and contract, which either side can end on three days' notice.
How much should I mark up my Grubhub menu?
To net the same money as an order on your own site, the markup has to be larger than the fee: a 15% total fee needs a 17.6% markup, 25% needs 33.3%, and 30% needs 42.9%, before processing. Big markups cost orders and repeat customers, so most owners mark up partway and move regulars to a channel with no commission.
How do I pay Grubhub less without leaving it?
Deliver with your own staff where you can, since that removes the 10% delivery fee. Pick the plan by where your orders come from, not by the perks. And send customers who already know you to your own ordering site or app, where a $35 order costs about $1.32 in card processing instead of $10.12 on Plus with Grubhub drivers.